DO’s & DON’Ts for taking the course
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DO have the minimum system requirements installed: Flash 8.0 or higher and Internet Explorer, Firefox or Safari. AlcoholEdu is not compatible with the AOL browser.
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DO NOT use the “Back” button on your browser.
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DO click the “Next” button at the end of each section to save your progress.
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DO NOT have other browser windows open.
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DO DISABLE all pop-up blockers and uninstall any toolbars. These can cause problems with the media files and cause them to loop over and over.
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DO NOT play music or run other video clips on your computer (CDs, MP3s, MySpace, other Web sites, etc.).
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If you experience difficulty
- Go to MyAlcoholEdu and choose “Audio Only” on the Course Settings page.
- Try another browser. We support Internet Explorer, Firefox and Safari.
- If using wireless, connect directly to the Internet for a faster connection.
- Reboot your computer.
- Try another computer.
- Try a different internet connection (i.e. school lab or library, your home or home of friend/relative). If using dial-up, find a faster connection (i.e. DSL or Broadband).
- Try a different time of day (during non-peak hours, i.e. morning).
DO’s & DON’Ts for the Exam
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DO take the Exam in one sitting – if you log out during the Exam, the course will assume you are complete and assign a grade.
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DO NOT have other applications or browsers open with course review information. This may cause errors with your Exam score.
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DO contact the Student Online Technical Support Center if you experience a problem with the Exam.
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DO NOT use the browser’s “Back” button when taking the Exam.
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