General Information
Students who have paid the Health and Counseling Centers Fee (and full time undergraduate students first enrolled prior to Fall 2010) are eligible to receive care at the Student Health Service and Counseling Center. You are not required to have the University sponsored health insurance plan in order to utilize the services of the Student Health Center.
Medical (M.D.) students enrolled in the university sponsored UnitedHealthcare insurance plan are also eligible for care. Charges for covered services will be billed directly to UnitedHealthCare. Additional information about Student Health Services for medical (M.D.) students is available on the Department of Medical Education website.
The Health & Counseling Centers Fee is mandatory for domestic undergraduate, graduate, and law students first enrolled in their current program in Fall 2011 or later (regardless of credit load), all International students, and all students participating in an off-campus program who are enrolled in the University sponsored student insurance plan.
The Health & Counseling Centers Fee is optional for undergraduate and domestic graduate students who are enrolled in less than 9 credits and domestic law students enrolled in less than 12 credit hours, who were first enrolled in their current program prior to Fall 2011. Graduate students enrolled in a 700 level course are considered full time and, therefore, must pay the Health & Counseling Centers Fee.
The Health & Counseling Centers Fee is mandatory for employees enrolled for the first time in Fall 2011 or later (or re-admitted) who are in a degree seeking or full-time program, as well as for employees who are continuing full-time graduate (9 or more credits) and full-time law students (12 or more credits). The fee is optional for employees first enrolled prior to Fall 2011, who are continuing undergraduate students in a degree seeking program (regardless of credit load) and graduate or law students enrolled part-time in a degree seeking program. Dependents of UM employees are treated the same as employees.
Employees enrolled for 3 credit hours or less, and employees first enrolled prior to Fall 2011 in a degree seeking or full time program but NOT classified in the University registration system as continuing students due to a break in their studies can request a fee waiver by sending an email to studenthealth@miami.edu. Waiver requests will be reviewed within 5 business days. NO OTHER WAIVER REQUESTS WILL BE GRANTED. Waiver requests from dependents of UM employees will be treated the same as employee requests.
Only students who have been charged the Health and Counseling Centers fee can receive care at the Student Health Service during the summer sessions. For some enrolled students the fee is automatically charged, for others the fee must be added prior to scheduling an appointment or receiving care.
Undergraduate, graduate and law students first enrolled in their current program Fall 2011 or later and all international students are charged the Health and Counseling Centers fee for summer sessions when enrolled for 3 or more credit hours.
Undergraduate, graduate and law students first enrolled in their current program prior to Fall 2011 were grandfathered under the old University Fee rules and are automatically charged the Health and Counseling Centers Fee for summer sessions when enrolled in 5 or more credit hours.
ALL ELIGIBLE STUDENTS WHO ARE NOT AUTOMATICALLY CHARGED THE HEALTH AND COUNSELING CENTERS FEE MUST ADD THE FEE IN ORDER TO ACCESS CARE AT THE STUDENT HEALTH SERVICE. This includes enrolled students who are not automatically charged and non-enrolled students eligible for care (students enrolled in the prior Fall semester and registered for classes in the upcoming Spring semester, graduating seniors (for one week only after graduation), law students studying for the BAR, and graduate students completing their dissertation but not enrolled for summer sessions.
For some students the fee can be added via myUM (under the STUDENT TAB/ Add Optional Fees). Students who are unable to add the fee via myUM can add the fee at the Student Health Service. Students are encouraged to add the fee prior to arriving for care and will not be able to make on-line or other appointments if the fee has not been added.
Summer A (5/16-6/24) $50.00
Summer B (6/27-8/12) $50.00
International students who are no longer enrolled at the University but remain in the United States completing Optional Practical Training are eligible to be insured under the Student Insurance policy if they originally purchased a plan that continues beyond the completion of their studies but are not eligible for care at the Student Health Service. To verify the termination date of your insurance plan please call (800) 436-7709 or log on to www.myuhc.com. Expenses incurred off-campus will be subject to deductibles, co-payments and co-insurance. Please review the United Healthcare schedule of benefits for information on benefits, exclusions and limitations of coverage or contact the Student Health Service at studenthealth@miami.edu for additional information.
| Fall and Spring Semesters: | ||
Mondays, Tuesdays, Wednesdays, and Fridays - 8:30AM to 5:00PM |
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| University / Coral Gables Campus Holidays - Closed | ||
| After hours assistance available at 305-284-9100 | ||
| Sunday Hours: | ||
| The Student Health Service is open on Sundays from 11:00 am to 4:00 pm during the Fall and Spring semesters. On-line appointments are available for students with acute medical problems requiring urgent attention, and will become available starting Saturday mornings for visits on Sunday. For other issues, please make an appointment or drop-in during regular hours. | ||
| Mondays, Tuesdays, Wednesdays, and Fridays - 8:30AM to 5:00PM Thursdays - 9:00AM to 5:00PM Sundays - 11 am to 4:00PM |
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| University / Coral Gables Campus Holidays - Closed | ||
| After hours assistance available at 305-284-9100 |
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| Spring 2012 | ||
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Jan 15th, 22nd, 29th Feb 5th, 12th, 19th, 26th Mar 4th, 18th, 25th April 1st, 8th, 15th, 22nd, 29th May 6th |
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| Sunday Hours FAQ's | ||
| Will I need an appointment? Appointments are strongly suggested, drop-ins will be accepted however those with appointments will be given priority. What services will be available? Sunday visits are available for students with acute medical problems requiring urgent attention. For other issues, please make an appointment or drop-in during regular hours. Will the pharmacy be open? No. Prescriptions can be transmitted to nearby pharmacies. Will lab and x-ray services be available? Lab services will be available. Some lab results will not be available until the following day. X-ray services may need to be scheduled for a later time or date. Will there be additional charges for Sunday Care? No, standard charges will apply. |
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If you have a sudden, severe illness or serious accident dial 911.
For illnesses or injuries requiring immediate attention, students are urged to go to an Emergency Room. The University of Miami Hospital is located at 1400 NW 12th Avenue, Miami, 305-325-5511. Doctor's Hospital is located across from Allen Hall, at 5000 University Drive, Coral Gables, 305-666-2111. South Miami Hospital is located at 6200 S.W. 73rd Street, South Miami, 305-661-4611. For sudden, severe illness or serious accident, students living on-campus should contact the Public Safety Department at extension 8-6666, or if approriate dial "9-1-1". Students living off-campus should dial "9-1-1". You should know the benefits, exclusions and other requirements of your insurance plan and always carry a valid insurance ID card.
After hours assistance for urgent situations can be obtained by dialing our main number 305-284-9100. Students with UnitedHealthcare insurance may also contact the UnitedHealth NurseLine by calling (800) 436-7709 and selecting the Health Resources Option.
For less urgent conditions you may visit one of the local Urgent Care Centers.
Health and Counseling Center Fee:
| Fall | Spring | Summer A | Summer B | Summer C (A&B) |
| $104.00 | $104.00 | $50.00 | $50.00 | $100.00 |
Continuing students who are not enrolled for the current semester, graduating seniors (who wish access for one additional week after graduation), and visiting scholars may gain access to the services of the Student Health Service after paying the Health and Counseling Fee.
Many services including routine visits are provided at no charge to eligible students. Other services including specialty clinic visits, x-ray, non-routine lab charges and immunizations are available for reasonable charges. Most of these charges are covered by the University sponsored insurance plan. Students with outside insurance can pay for these additional services with cash, credit card or Cane card, and seek reimbursement from their insurance provider.
If a student is absent from class for health reasons, it is the student's responsibility to discuss this directly with the faculty member. The Student Health Service does not issue class excuses. Students may sign a written release of information form to allow professors to verify that the student was seen at the Student Health Service on a specific date, or during a designated period of time.
If a student is hospitalized, suffers from a prolonged illness or is recovering from a serious injury, the Student Health Service will communicate with the appropriate dean's office after obtaining permission from the student.
Welcome to the University of Miami !
In order to prevent any problems with your registration or financial account, please review the information below and complete all requested forms prior to the stated deadlines.
Before Arriving
1.
Complete and submit an immunization compliance form (before registration)
All students are required to provide proof of immunization against measles, mumps and rubella; and tetanus, diphtheria and pertussis. All new students must also provide proof of immunization against hepatitis B and meningococcal meningitis or sign a waiver declining these immunizations. For students less than 18 years old, the meningitis/ hepatitis vaccine waivers must be signed by a parent or legal guardian. Students should also consider immunization against varicella (chicken pox).
All international students must also be screened for risk of tuberculosis by completing page two of the immunization form.
Nursing, physical therapy medical (M.D) students are required to obtain additional immunizations and tuberculosis screening as described on the nursing and physical therapy immunization form and medical student immunization form.
Immunization information must be entered at mystudenthealth.miami.edu prior to faxing or mailing the form to us for verification. Failure to comply with these immunization requirements prior to the beginning of your first semester will interfere with registration and a $50.00 late processing fee will be charged for any form received after the start of the semester.
Immunization information may be provided to the State of Florida FLORIDA SHOTS immunization registry. Students can opt-out of this immunization registry by completing an opt-out form.
2. If you are under 18, you and a parent/guardian need to fill out and submit the minor consent form.
3. Review the information on health insurance and choose whether to waive or maintain the University sponsored insurance plan. Students with limited out of area coverage or otherwise inadequate coverage are urged to carefully review their options before waiving the University sponsored insurance plan.
Domestic students can waive the University sponsored insurance via myUM under the Life at UM tab. Alternatively, parents can sign up for delegate access to myUM and waive the insurance and perform other delegate myUM functions. Waivers must be renewed each Fall semester.
All students who waive the University sponsored insurance must also fax, e-mail or mail a copy of both sides of their insurance card prior to the start of the Fall semester. (email: studenthealth@miami.edu , fax: 305-284-4905, mail: University of Miami Student Health Service 5513 Merrick Drive, Coral Gables, FL 33146. Deadlines to waive the insurance are July 25th for the Fall semester, January 25th for the Spring semester, April 25th for Summer I and June 25th for Summer II.
4. Review the Student Health Service website.
5. Arrange for prescriptions to be transferred to the Student Health Service Pharmacy
All students are required to provide proof of immunization against measles, mumps and rubella; and tetanus, diphtheria and pertussis. All new students must also provide proof of immunization against hepatitis B and meningococcal meningitis or sign a waiver declining these immunizations. For students less than 18 years old, the meningitis/ hepatitis vaccine waivers must be signed by a parent or legal guardian. Students should also consider immunization against varicella (chicken pox).
All international students must also be screened for risk of tuberculosis by completing page two of the immunization form.
Nursing, physical therapy medical (M.D) students are required to obtain additional immunizations and tuberculosis screening as described on the nursing and physical therapy immunization form and medical student immunization form.
Immunization information must be entered at mystudenthealth.miami.edu prior to faxing or mailing the form to us for verification. Failure to comply with these immunization requirements prior to the beginning of your first semester will interfere with registration and a $50.00 late processing fee will be charged for any form received after the start of the semester.
Immunization information may be provided to the State of Florida FLORIDA SHOTS immunization registry. Students can opt-out of this immunization registry by completing an opt-out form.
2. If you are under 18, you and a parent/guardian need to fill out and submit the minor consent form.
3. Review the information on health insurance and choose whether to waive or maintain the University sponsored insurance plan. Students with limited out of area coverage or otherwise inadequate coverage are urged to carefully review their options before waiving the University sponsored insurance plan.
Domestic students can waive the University sponsored insurance via myUM under the Life at UM tab. Alternatively, parents can sign up for delegate access to myUM and waive the insurance and perform other delegate myUM functions. Waivers must be renewed each Fall semester.
All students who waive the University sponsored insurance must also fax, e-mail or mail a copy of both sides of their insurance card prior to the start of the Fall semester. (email: studenthealth@miami.edu , fax: 305-284-4905, mail: University of Miami Student Health Service 5513 Merrick Drive, Coral Gables, FL 33146. Deadlines to waive the insurance are July 25th for the Fall semester, January 25th for the Spring semester, April 25th for Summer I and June 25th for Summer II.
4. Review the Student Health Service website.
5. Arrange for prescriptions to be transferred to the Student Health Service Pharmacy
Fall 2012 - New Student Information and Forms
- Immunization Form - Nursing And PT
- Immunization Form - Medical Student
- Immunization Form - All Other
- Simplified Immunization Compliance Instructions
- Hepatitis/Meningitis Information
- United Healthcare Insurance Brochure(2012 – 2013 Brochure – Coming soon!!)
- Insurance Waiver Instructions
- Dental Insurance Information
Additional Questions?
- Navigate through the Health Center web site
- Review new student FAQ's
- Ask us via email
- Review your student account
How do I decide whether to accept the University sponsored health insurance or to choose another policy?
All students must have adequate coverage. Although the University sponsored plan is specifically designed for UM students and provides enhanced services when care is provided at the health center, other policies may provide advantages for individual students. Please carefully review the insurance brochure with special attention to coverage, exclusions, limitations and pre-existing condition clauses and choose the alternative that best meets your individual needs. If you decide to waive the University sponsored plan, please do so before the established deadlines and remember to renew the waiver prior to each Fall semester.
Do I need to purchase the University sponsored health insurance to receive care at the Student Health Service?
No, you are not required to purchase the University sponsored insurance to be eligible for care.
Do I need to pay an additional fee to use the Student Health Service?
Students who have paid the Health and Counseling Centers Fee are eligible to receive care at the Student Health Service and Counseling Center. You are not required to have the University sponsored health insurance plan in order to utilize the services of the Student Health Center.
What types of services are provided at the Student Health Center?
The Student Health Center provides primary care clinical services and specialty services such as women's health, travel visits and allergy injections. Most primary care services and many routine lab tests are provided free of charge. Specialty care services, x-rays and other lab tests are offered at reasonable charges.
If I choose not to buy the University sponsored health insurance, will you bill my insurance plan?
No, the Student Health Service will not bill your insurance plan. Many of the services offered at the Student Health Center are provided free of charge. Other services are provided at reasonable charges, a receipt for these services will be provided for students who wish to seek reimbursement from their insurance company.
Should I drop-in or make an appointment?
Students may choose to be seen on a drop in basis, however we encourage students to make an on-line appointment at mystudenthealth.miami.edu. Wait times vary, but most students are seen within 30 minutes. The wait may be longer during busy times, or if an emergency occurs. Peak times are mid-day and late afternoon, especially on Mondays and Fridays.
To minimize your wait:
- Make an on-line appointment.
- Arrive early in the morning.
- Enter as much information as possible at the Self-Check-In Kiosk. Some requests can be accommodated without having to wait to see a medical provider.
Which provider will I see?
Students are triaged to the appropriate provider based on their presenting complaints or clinical condition. Any student can request any provider; waits may be longer if you request a specific provider. Students with frequent or chronic medical problems are encouraged to choose a specific provider for primary care, appointments are the best way to assure continuity of care.
Will I be charged for my visit?
There is no charge for most routine visits. There are charges for visits to specialty clinics such as women's health and travel medicine, for some lab tests (rapid streps, mono tests, urinalysis, urine pregnancy tests, blood counts and HIV tests are provided free of charge) and for procedures such as EKG's, X-rays and allergy shots. Some of these charges are covered by the University sponsored Insurance Plan, and will be billed directly to the insurance company. They may also be covered by outside insurance plans, receipts will be provided to allow filing of claims, if appropriate. Payment methods include cash, check, 'cane card, MasterCard and VISA. For more information, please ask front desk staff.
Where is the Pharmacy?
The Pharmacy is located on the second floor, and can fill prescriptions written by any licensed provider. Costs for prescriptions are often lower than those at local drug stores. Most insurance plans are accepted. The pharmacy also sells vitamins, nutritional supplements, and non-prescription medications. Payment methods include cash, check, Cane card, MasterCard, and VISA.
Do I need to come to the Health Center for prescription refills or referrals?
After your initial visit, your provider may be able to refill your medication, or issue a referral without a visit to the Student Health Service. Please ask your pharmacy to submit an electronic refill request. You will be informed if a visit is required.
You have the right to:
- Be treated with dignity, respect, courtesy, and privacy.
- Receive information and explanation concerning diagnosis, treatment and prognosis.
- Refuse treatment and be informed of the consequences of the decision.
- Expect that medical records will be kept confidential and released only with your written consent or in response to court ordered subpoenas.
- Select and/or change your health care provider.
- Receive appropriate referrals to other providers and services.
- An explanation of any charges incurred for services rendered.
- Know the name, position, and status of all individuals working at the Health Center.
- Provide complete and accurate information pertaining to your medical history and current medical problem.
- Understand your health problems and participate in the plan of care. Ask for clarification if instructions are not understood.
- Understand your providers recommendations for continuing care.
- Keep an appointment or call if you cannot meet your scheduled appointment.
- Show courtesy and respect to Health Center staff and all other clients.
- Communicate with your health care provider if your condition worsens or does not follow the expected course.
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| Student Health Center E-mail - studenthealth@miami.edu Appointments / Enter Immunization Information - mystudenthealth.miami.edu Insurance Waivers - myUM (Life at UM Tab) Address - 5513 Merrick Drive Coral Gables, FL 33146 |
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| Main Number | 305-284-9100 |
| Administration | 305-284-5921 |
| Pharmacy | 305-284-5922 |
| Health Insurance | 305-284-1652 |
| Immunization | 305-284-5933 |
| Clinic Fax | 305-284-4098 |
| Immunization Fax | 305-284-6463 |
| Insurance Fax | 305-284-4905 |
| Pharmacy Fax | 305-284-4883 |