The Security Program provides emergency services to residents of the Residential Colleges.
A lockout, as the term implies, is when a resident gets locked out of his/her room. This may happen because the keys were lost, stolen, or left in the room. From 8:00 a.m. to 10:00 p.m., the locked-out resident can obtain a loan key form the front desk. From 10:00 p.m. to 8:00 a.m., the locked out resident can notify the Security Assistant at their Residential College. The Security Supervisor will unlock the door, but cannot issue any keys. The Department of Housing and Residential Life charges a $25 fee to the resident’s student account for this night-time service.
Temporary Access Card
When a Cane Card is lost or stolen, the resident must have it replaced as soon as possible. From 8:00 a.m. to 5:00 p.m. during weekdays, the resident must go to the Office of Enrollment Services to have the Cane Card replaced. When the office of Enrollment Services is closed, a Temporary Access Card can be issued. The resident must contact the staff member at his/her Residential College Front Desk. There is no charge for this service, however the Temporary Access Card must be returned within 48 hours. If the card is not returned on time, the Department of Residence Halls will charge a $25 fine to the resident’s student account.