Professional Staff - Area Director

Thank you for your interest in joining the professional staff in the Department of Housing and Residential Life at the University of Miami. The Area Director positions in our department are crucial to tying together our residential college system. They will work daily with our extremely talented and diverse student body, student staff, and resident faculty. In this role, you will truly have the opportunity to shape a vibrant living and learning community and be a part of a dynamic staff team.

Please feel free to contact the Department of Housing and Residential Life at (305) 284-4505 should you have any further questions or concerns after reviewing the Area Director position and application information.

Area Director Job Description

About UM

The University of Miami is home to nearly 15,400 undergraduate and graduate students from every state in the nation and 140 nations around the world. The Department of Housing and Residential Life is home to an extensive and diverse residential program featuring six residential communities. The cornerstone of the residential program is a system of five residential colleges that blend the Oxford and Cambridge tradition of live-in faculty with the American commitment to student development and academic success. Residential Colleges range in size from 400 – 900 students. The University also offers University Village, an apartment area housing approximately 800 upper-class students. We strive to fulfill our vision – Student Housing for Student Success.

General Description (Purpose and Function):

Area Directors are the primary administrators of each college or area. Responsibilities include: selection, training, and supervision of professional and student staff; crisis management; serving as a judicial officer; collaborating with live-in faculty; co-curricular and educational programming initiatives; administrative operations; and the development of a comprehensive student development program, some differences apply to the University Village area. The position involves significant night and weekend work.

Primary Duties and Responsibilities:

  • Recruits and selects desk assistants, resident assistants, office supervisor, and assists in selection of professional staff.
  • Designs and implements training workshops and staff development sessions for student staff and support personnel.
  • Directly supervises 9 to 22 Residents Assistants, an Office Supervisor, and (an) Assistant Area Director(s). Indirectly supervises 4 - 10 Desk Assistants and occasional interns and practicum students, including performance appraisals and personnel practices.
  • Provides safety education and monitors security operations of building.
  • Advises and counsels staff regarding personal and professional matters.
  • Provides leadership in a residential area: schedule weekly staff and individual meetings, interprets University policies and procedures.
  • Conducts ongoing risk assessment of residential students.
  • Assumes weekday, weekend, and holiday/vacation duty coverage of campus through serving in the professional staff on-call duty rotation to provide appropriate crisis response for all on campus residents. Crisis response is of a high volume and level.
  • Represents the Department of Housing and Residential Life on University committees, assumes leadership for major responsibilities of the department, participates fully in the professional activities of the Division of Student Affairs and develops cooperative relationships with other offices in the division.
  • Oversees the administration of policies and procedures for room assignments, room changes, occupancy checks, damage reporting and billing.
  • Serves as a liaison with Housekeeping and Maintenance staffs; monitors the environment closely.
  • Oversees desk operations and procedures for mail distribution, key control, and forms.
  • Oversees the opening and closing of buildings each year.
  • Develops effective and efficient methods to accomplish goals of community; communicate with professional colleagues; define responsibility and delegate authority to employees; and encourage creativity and motivation among staff.
  • Works with resident faculty to develop a comprehensive student development program which includes, but is not limited to academic, co-curricular, cultural, recreational, and social programs.
  • Facilitates Mapworks to assist with student retention efforts.
  • Enforces University and Departmental policies and procedures and serves as an investigator/hearing officer for university disciplinary violations.
  • Assists in developing and implementing a fall orientation program within the residential area for new and transfer students.
  • Advises student groups, such as the college council.
  • Assists students in resolution of roommate conflicts and crisis management situations.
  • Maintains visibility and contact with individual students and student groups.
  • Provides leadership to staff and students in developing an inclusive community environment based upon the recognition of student rights and academic goals to foster learning and growth.
  • Promotes Diversity awareness and appreciation.
  • Assists in student development through advising, counseling, and disciplinary conversations.
  • Creates and promotes student leadership opportunities in the residential community.
  • Collaborates with faculty in residence to link community programs and activities to the residential college’s mission and learning outcomes.
  • In some areas, works collaboratively with an Academic and Career Advisor in Residence and 12 undergraduate Academic Fellows to create initiatives to further support the academic mission of the institution.
  • Communicates regularly with the faculty in residence concerning programming, programming models, staff supervision, community goals, housing and residence life policies, and special areas of concern.
  • Meets regularly with resident faculty and staff to coordinate and plan programming efforts, collaborate with other Residential Colleges, and address learning outcomes.
  • Respond to parents/legal guardians and other constituencies regarding student issues, concerns and questions.
  • Assumes additional duties as assigned by the Director for Residence Life staff.

Knowledge, Skills, and Abilities:

    • Skills in assessing, organizing, and prioritizing multiple tasks for projects. Strong skill in written and verbal communication.
    • Ability to lead, motivate and direct subordinates. Ability to communicate with all levels of employees; customer-oriented.

    Education Requirements (Essential Requirements):

      • Master’s degree is required in college student personnel, higher education, counseling or related field.

      Work Experience Requirements (Essential Requirements):

        • Two years of full-time professional experience is required and in a residential setting is preferred. Experience with supervision, student conduct, crisis response, living-learning communities, educational programming, working with faculty, and working with a diverse student population is desirable.


        • Salary is commensurate with experience.
        • Fully furnished two or three bedroom apartment.
        • Meal plan when dining facilities are open.
        • Vacation and benefits provided by the University.


        Submit resume, cover letter, and names (e-mail and phone numbers) of three references. Applications can be sent via mail, fax, or electronic to this address:

        Department of Housing and Residential Life
        The University of Miami
        1211 Dickinson Drive
        Coral Gables, FL 33146
        (305) 284 - 4505
        (305) 284 - 4956 (fax)

        Applications will be accepted until positions are filled. UM will be interviewing on-site at ACPA and NASPA.

        The University of Miami is an equal opportunity/affirmative action institution. All qualified applicants are encouraged to apply.

        Online Application Instructions

        NOTE: An applicant is not an "official" candidate until completion of the on-line HR application.

        1. Begin at UM employment website –
        2. Select campus “Gables/Marine.”
        3. Leave other drop down menus as “Search All.”
        4. Leave the field for “Keyword or Position #” blank.
        5. Click on “Search Jobs.”
        6. Scroll through the job results page, clicking “Next” at the bottom of the page as appropriate, until you find the job titled “Area Director” or “Assistant Area Director” (depending on the one for which you are applying) for Housing and Residential Life.
        7. Click the job title link – either “Area Director” or “Assistant Area Director.”
        8. To apply, click “Apply Online.”
        9. Follow the onscreen instructions to register on the Careers website and apply to the desired position.
        10. To complete your application, click “Submit” on the final application page and make sure you receive both a confirmation screen on the website as well as a confirmation e-mail at the address you provided during website registration.
        11. Any questions or concerns about your application may be directed to

        Thank you for your interest in the University of Miami and the Department of Housing & Residential Life!