Troubleshooters are faculty members and administrators who serve as a resource for students seeking assistance with academic and non-academic matters. When regular channels have failed to bring resolution to your problem and after you have spoken to the appropriate Troubleshooter, you should contact the Ombudsperson. For non-academic issues, see Administrative Troubleshooters

School of Architecture
Ana Santana
Tel. 305-284-3730
Email: asantana@miami.edu
Location: 110B Architecture Bldg. 48

College of Arts and Sciences
Charles Mallery  
Tel: 305-284-3188
Email: cmallery@miami.edu
Location: 304 Merrrick Building

College of Arts and Sciences
Maria Stampino
Tel. 305-284-4036
Email:  mgstampino@miami.edu
Location: 227 Ashe

School of Business Administration 
Ellen Marie McPhillip
Tel: 305-284-4641
Email: emcphillip@miami.edu
Location: 104 Merrick

Graduate Business
Lori Pryor
Tel: 305-284-2510
Email: lpryor@miami.edu
Location: 221 Jenkins

Cecilia Sanchez
305-284-5220
Email: csanchez@miami.edu
Location:  225 Jenkins Bldg.

School of Communication
Luis Herrera
Tel: 305-284-5234
Email: lherrera@miami.edu
Location: 2037 Wolfson Bldg.

Continuing and International Education
Carol Wilson       
Tel: 305-284-4411
Email: carol@miami.edu
Location: 111 Allen Hall

Distance Education Programs

Executive Ph.D.  in Biochemistry and Molecular Biology
Stephen Lee
Tel: 305-243-5177
Email: stephenlee@med.miami.edu

LL.M. in Real Property Development
Raquel Matas
Tel: 305-284-5652
Email: rmatas@law.miami.edu
Location: B-357 Daner Law Library Wing (B)

School of Education and Human Development
Gina Astorini
Tel: 305-284-3826
Email: gfastorini@miami.edu
Location: 312D Merrick

College of Engineering
Ram Narasimhan
Tel: 305-284-3100
Email: ram@miami.edu
Location: 244 McArthur

Graduate School
Tatiana Perrino
Tel: 305-284-4154
Email: tperrino@miami.edu
Location: 235 Ashe

School of Law
Janet Stearns    
Tel: 305-284-4551
Email: jstearns@law.miami.edu
Location: A212C Law Administration Building

Leonard M. Miller School of Medicine
Alex Mechaber
Tel: 305-243-0496
Email: amechabe@med.miami.edu
Location: R-160

Ana Campo
Tel : 305-243-2003
Email : acampo@med.miami.edu
Location: R-128

Phillip and Patricia Frost School of Music 
Steven Moore
Tel: 305-284-6920
Email: smoore@miami.edu
Location: 112 Frost Studio North

School of Nursing and Health Studies
Mary Hooshmand
Tel: 305-284-1655
Email: Mhooshmand@miami.edu
Location: 310 Schwartz Center

Richter Library
Sabino Iodice
Tel: 305-284-3551
Email: siodice@miami.edu
Location: Richter Library

Rosenstiel School of Marine and Atmospheric Science
Will Drennan (Undergraduate)
Tel: 305-284-2180
Email: w.drennan@miami.edu
Location: 210-C Ungar

Rosenstiel School of Marine and Atmospheric Science
Amy Clement (Graduate)
Tel. 305-421-4846
Email: aclement@rsmas.miami.edu).
Location: Rosenstiel School

Academic Ombudsperson
Michelle Gonzalez Maldonado
Tel: 305-284-9782
Email: mmaldonado@miami.edu  
Location:  Building 37-K (Rhodes House)