Please click here. Sign in with UM CaneID and password. Add a check in the checkbox for Subscribe to Spam Quarantine Notifications. If you wish to unsubscribe, check in the checkbox for Unsubscribe to Spam Quarantine Notifications. Click Submit.
The new daily digests have fewer options available for messages marked as spam. You will only have the ability to Release the message (which will allow the message to be delivered to your email inbox). You will also be able to open the message in Spam Quarantine web view to view message contents.
If you opted-in, you will receive a daily message listing all the spam email that has been quarantined. Normally, you would look at the listing to see if any email were incorrectly identified as a spam. If you find an email that was quarantined but is not spam, just click on the Release link for that email and it will be delivered to your mailbox.
There are two ways of managing your quarantine, through the digest email message and through the web interface.
If you are using the digest email message you can click on Release for the appropriate email. Release will deliver the email to your mailbox.
If you are logged into the web interface, you can view email in your quarantine in the Messages list. Select the checkbox for the desired message and click either Release or Release and Add to Safelist in the Select Action drop down list.
No anti-spam system is 100% accurate. Spammers are constantly coming up with new and improved methods of sending spam and vendors of anti-spam software are constantly updating their software to detect the latest spamming trends. It is possible for spam messages to make it past the University's spam filtering system and into your mailbox. If you find this is the case and you occasionally have more than a reasonable amount of spam making its way to your mailbox, you can add the offending address to your Blocklist (see How do I add/remove addresses to my Safelist and Blocklist?). For additional assistance, please contact the IT Support Center at 305-284-6565, option 3.
Log into the web interface by either clicking on View All Quarantined Messages (#) from the digest email message or by clicking here. Once you are logged in, select Options in the top right corner. Choose either Safelist or Blocklist. Enter the desired email address into the field and select Add to List. Select View Spam Quarantine to get back to your Message List.
Yes, you can include entire domains in your Safelist and Blocklist. For example, you can add "@company.com" in your Safelist. This would allow ALL incoming email coming from an address ending in exactly @company.com to be delivered to your mailbox without any spam checking. Alternatively, you could add "spammer.com" in your Blocklist. This would prevent ALL email from getting to your mailbox that came from an address ending in exactly "spammer.com" (this would include addresses such as email@example.com and firstname.lastname@example.org).
It is not recommended that you include entire domains unless you are absolutely sure that all incoming email are either safe or spam. This includes adding @miami.edu in your Safelist and/or Blocklist, since some spammers attempt to send out email messages with invalid @miami.edu addresses.
Any email that gets trapped in your quarantine will remain there for 30 days. After the 30 days email will automatically be removed from the Spamblock system. You should regularly check your quarantine, by either your digest email message or by logging into the web interface, to ensure that all email stored in your quarantine is actually spam.
The digest email message is sent daily (per opt-in status) and contains information about suspected spam email quarantined since your last digest. The digest email message includes the sender, the subject line, and the date for each spam email.
Normally, no action will need to be taken on the spam emails listed in the digest. However, if you find an email in the Digest that you suspect is not spam, you can Release the item to your mailbox.