User Support Services (USS) is dedicated to providing the university community with the most up-to-date computer support. USS has adopted similar product life-cycle guidelines that software manufacturers such as Microsoft and Adobe have developed. This policy determines the amount of time that software support is available for a product to ensure that assistance is available for newer software versions as well as older versions. It also provides end users with up front notification of when support will end for the particular version of the software they are using. Below are USS's currently supported product list and support expiration dates:

Application

Status

XP

Vista

Win7

MS Windows Supported 4/8/2014 4/11/2017 1/14/2020
Adobe Acrobat Supported 9 9 9
Recommended 10 10 10
Adobe Creative Suite Supported CS3 CS3 CS3
Recommended CS6 CS6 CS6
Ericom Powerterm Supported 8.8.3 8.8.3 8.8.3
Recommended 8.8.3 8.8.3 8.8.3
Mozilla Firefox Supported 9 9 9
Recommended 15 15 15
MS Internet Explorer Supported 7 7 7
Recommended 8 9 9
MS Office Supported 2003 2003 2003
Recommended 2010 2010 2010
MS Project Supported 2003 2003 2003
Recommended 2007 2007 2007
Safari Supported 5 5 5
Recommended 5 5 5
Google Chrome Supported 14 14 14
Recommended 15 15 15
McAfee VSE Supported 8.8 8.8 8.8
Recommended 8.8 8.8 8.8
SAS Institute PC-SAS Supported 9.1.3 9.1.3 9.1.3
Recommended 9.2 9.2 9.2
SPSS, SPSS Suite Supported 17 17 18
Recommended 18 18 18

 

Application

Status

Leopard

Snow Leopard

Lion

Mountain Lion

Mac OS X Supported Yes Yes Yes  
Recommended       Yes
Adobe Acrobat Supported 9 9 9 9
Recommended 10 10 10 10
Adobe Creative Suite Supported CS3 CS3 CS3 CS3
Recommended CS6 CS6 CS6 CS6
Mozilla Firefox Supported 9 9 9 9
Recommended 15 15 15 15
MS Office Supported 2004 2004 2004 2004
Recommended 2011 2011 2011 2011
Safari Supported 5 5 5 5
Recommended 5 5 5 5
Google Chrome Supported 14 14 14 14
Recommended 15 15 15 15
McAfee VSE Supported AntiMalware 9.1 AntiMalware 9.1 AntiMalware 9.1 AntiMalware 9.1
Recommended AntiMalware 9.1 AntiMalware 9.1 AntiMalware 9.1 AntiMalware 9.1

Revised 9/2012