The USS Help Desk is responsible for answering phone calls and responding to emails for MS Office Suite application support, UMail and email connectivity, password resets and increase in mailbox size. Other responsibilities include, registration access through ULearn, mobile device support and connectivity to the Wireless Canes network.

• Students and Employees: Available to University of Miami students, faculty and staff only.

No costs are charged for this service.

For assistance contact the Help Desk via email at umail@miami.edu or via phone at 305-284-6565 opt. 3.

• UMail for Individuals

• UMail for Department/Organization Email

• Alias Address Request for Individual

• Email Alias Request for Department/Organization

• Information Technology Training

• Email Alias

• Spamblock