User Support Services Help Desk

Eligible: Students, Faculty & Staff, Alumni Availability: Monday - Friday Support: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Support Center Contact Info
Med IT Help Info
The USS Help Desk is responsible for answering phone calls and responding to emails for MS Office Suite application support, UMail and email connectivity, password resets and increase in mailbox size. Other responsibilities include, registration access through ULearn, mobile device support and connectivity to the Wireless Canes network.

  • Students and Employees: Available to University of Miami students, faculty and staff only.

No costs are charged for this service.

Get It Here
For assistance contact the Help Desk via email at or via phone at 305-284-6565 opt. 3.



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