This sophisticated automatic call center service
contains standard features of automated attendant and call distribution as well as advanced capabilities including:
Scripting, Broadcast Announcements,
Computer Telephone Integration (CTI),
Expanded Reports (including “Cradle to Grave”
GUI (graphical user interface) based
Skill-set routing and call prioritizing.
Many other features are also available.
- All users: Requires digital VoIP lines and VoIP phone sets.
Variable depending on features and scope.
Contact a Communications Systems Consultant (CSC) at 305 284-6565 option #5.