iServiceDesk

AKAs: Compco, MySoft

Eligible: Faculty & Staff Availability: 24 Hours, 7 Days Support: Monday - Friday, 8:00 a.m. - 6:00 p.m.

Support Center Contact Info
Med IT Help Info
iServiceDesk is a browser-based work request and work order system. iServiceDesk can be used by anyone who has access to a standard web browser. iServiceDesk provides your organization with the ability to operate in the most efficient and professional manner possible. At any time, end users can request repair work, materials, minor capital projects, and services related to locks and keys. If requests are converted to work orders, users can easily check their status. During the entire process, your staff can automatically e-mail updates and notices to requesters as work progresses. In addition, iServiceDesk's open and modifiable HTML enables you to create and customize pages that have the look and feel of your organization's website. This data can be published to an unlimited number of end users from around the world or specific sites.

Costs
No costs are charged for this service.