Computer Support - Faculty & Staff

AKAs: Central Server Services

Eligible: Faculty & Staff Availability: 24 Hours, 7 Days Support: Monday - Friday, 8:00 a.m. - 6:00 p.m.

Support Center Contact Info
Med IT Help Info
Central Server Services (CSS) provides access to print sharing, e-mail application services (including MS Word, Excel, PowerPoint, and Outlook), Symantec Virus-protection, Internet Explorer, PowerTerm, Microsoft patch management, and more.

Restrictions
  • Required: Faculty and Staff only.

Features/Benefits
For a start-up and monthly fee, Telecommunications will not only connect your PC to the Internet, but will handle all aspects of your network (i.e., printer problems, forgotten passwords, network problems, failed logon attempts, e-mail problems, etc.). Additionally, your computer will have the latest patches and will be backed up every day. We have network specialists ready to assist your department in today’s increasingly complex network environment

Costs
Central Server Services Costs (includes Ethernet Connection): One-time Cost Installation (estimated at 2 hours @ $72.10/hour) $144.20 Recurring Monthly Access per UserId $38.10

Get It Here
If you would like more information on Central Server Services, please call 305-284-6565, option #3, and schedule a no cost or obligation analysis to explore the possibility of benefiting from this service.