Wireless Authentication No Longer Required

August 02, 2011 — Coral Gables, FL — In an effort to improve the efficiency of WirelessCanes users on the Coral Gables campus, Information Technology is revising its access method of requiring wireless authentication to access the wireless network. Beginning on Friday, August 5, 2011, 2:00 AM, users will no longer be required to input their CaneID credentials (username, password) when accessing the wireless network on the Gables campus.

This change should resolve the inconvenience many mobile users (Laptops, iPads, iPhones, etc.) have been experiencing with their devices timing out after periods of inactivity. Users have reported that these timeouts significantly affect the usability of their devices.

If you have been using the wireless network with a device, your device is already registered and no action is required. If you want to use an unregistered device, as per existing procedures, it will need to be registered. Additional information is listed below to further explain this change, the resultant wireless experience and how to register devices. If you have any questions, contact the IT Support Center 305 284-6565, Option 5.

FAQ’s

How do I make sure my wireless device is registered or register a new device?

Click on myum.miami.edu and go to the Life at UM tab and click on CaneNet and Wireless Network Access to see your registered devices.

How many wireless devices can I register?

You will now be able to register six wireless devices.

How can I check to confirm departmental devices are properly registered?

You will need to speak to your departmental System Administrator but if you have been using a departmental device before this change, you should not experience any problems.

What is a MAC address and how do I find my device’s MAC address?

Click here www.miami.edu/findyourmacaddr

If my wireless device has been working, will I need to do anything to prepare for this change?

No, it will continue to work after the change.

What will I see when I try to connect to the wireless network once this change is made?

You will no longer be required to log on. If you are trying to connect with an unregistered device, you will only be able to access the Guest Wireless Network.

How will guests and on-campus event attendees access work?

The same process used today will still apply. Guests will continue to use Guest Wireless Access. For on-campus events, as before, users will submit a request to .(JavaScript must be enabled to view this email address) for event code creation. The sponsor and/or IT Support Center will register their devices and create credentials. Event users will no longer have to authenticate for WirelessCanes.

How will Exception Users access the network?

Request for access will continue to be sent to .(JavaScript must be enabled to view this email address). The Network group will register the MAC address. The “exception users” will not have to authenticate for Wireless Canes access.

How long will the wireless network be unavailable while the change is implemented?

The cutover should take around 30 minutes. It will be done late night/early morning. IT does not expect any interruption or downtime during the cutover.

When will this take place?

Thursday, August 4, 2011 late evening or early morning Friday, August 5, 2011


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WirelessCanes Authentication No Longer Required