Office 365 Outlook Email Client Connectivity

Post Date:
08/26/13 11:30 am

Affected Campus(es):
Coral Gables, Miller Medical

Severity:
Critical

Duration:
08/26/2013 - 11:00 am – 08/26/2013 - 2:50 pm

Update: 8/26/13 12:08pm
Microsoft engineers are continuing their investigation where some users served from the Americas may be experiencing Outlook disconnects. The issue seems to be caused by a load balancing problem. At this time engineers are rebalancing load to mitigate impact. As a workaround, users can connect to Exchange Online through Outlook Web App (OWA).

Original alert: 8/26/13 11:30am
Microsoft has acknowledged the issue: Microsoft engineers have identified an issue where some users served from the Americas may be experiencing Outlook disconnects. Engineers are currently investigating the issue. If you are experiencing issues at this time, please use the Outlook Web App (OWA): http://email.miami.edu.

At this time mobile devices seem to be unaffected.


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