Gables One Tower, 1320 S. Dixie Hwy, Coral Gables, FL 33146
Course Description
Cost $1275 per person.
This is an introductory course for anyone interested in learning about IT Service Management and obtaining an ITIL Foundation certification. This 3-day course provides a comprehensive introduction to the concepts, terms, objectives and benefits of the Information Technology Infrastructure Library (ITIL®) best practices framework. It also prepares participants for a 40 question multiple-choice examination leading to a Foundation Certificate in IT Service Management. Included in the course is a voucher allowing the student to take the exam online.
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