Voice Services

The Department of Telecommunications provides a wide array of voice communication services to fulfill the needs of faculty, staff and departments at the University of Miami. 

These services include:

• Provisioning telephone service to all UM campuses and remote sites.
• Providing digital phones, voicemail, call center functionality, and audioconferencing to faculty and staff.
• Managing installations, moves, additions and changes of phone lines and related equipment.
• Directing telecommunications wiring projects.
• Assisting with the planning and implementation of departmental telephony solutions.
• Troubleshooting telephone and voice-related issues.
• Helping with billing questions and providing reports.

If you have any questions, please feel free to call our Help Desk at (305) 284-6565, option 1.