Central Server Benefits

 

Benefits of Central Server Services

CSS provides reliable and professional services that satisfy a broad range of your computing needs, lower your support costs, and minimize your total cost of operations.

  • Integration to Campus Network
    • Assessment of current hardware and software platform against recommended standards
    • Procurement, receipt, and initial equipment configuration
    • "Tips & Tricks" sessions to facilitate end-user’s transition to new computing environment
  • Support and Maintenance
    • Centralized Help Desk Support is available 8:00 a.m. to 6:00 p.m. Monday through Friday
    • Virus detection, prevention and removal
    • Data backup and recovery
    • Desktop troubleshooting and problem resolution
    • Hardware and software upgrades
  • Asset Management
    • Management and recording of investments in equipment
    • Yearly assessment of equipment which falls below recommended standards
    • Asset Inventory reports can be provided in a variety of formats