Central Server Benefits

Benefits of Central Server Services

CSS provides reliable and professional services that satisfy a broad range of your computing needs, lower your support costs, and minimize your total cost of operations.

• Integration to Campus Network
  • Assessment of current hardware and software platform against recommended standards
  • Procurement, receipt, and initial equipment configuration
  • "Tips & Tricks" sessions to facilitate end-user’s transition to new computing environment

• Support and Maintenance
  • Centralized Help Desk Support is available 8:00 a.m. to 6:00 p.m. Monday through Friday
  • Virus detection, prevention and removal
  • Data backup and recovery
  • Desktop troubleshooting and problem resolution
  • Hardware and software upgrades

• Asset Management
  • Management and recording of investments in equipment
  • Yearly assessment of equipment which falls below recommended standards
  • Asset Inventory reports can be provided in a variety of formats