The Office of Technical Operations is committed to excellent customer service and the efficient management of technological resources."Techops" is continuously looking for ways to improve quality in the following areas:
Antonio Espinosa - Manager for the Office of Technical Operations. As Manager, Tony's role is vital in supervising various aspects of the Divisions of Enrollment Management. Supervises various division wide projects and coordinates statistical reporting and data report requests for the Office of Financial Assistance Services.
James Gorostola - Systems Manager for Mainframe Applications. Jim oversees all aspects of the student systems pertaining to the Office of the Registrar. He is the Data Custodian for Enrollment Management, Student Records, Degree Audit and the MyUM system for students. He also works with Information Technology in the modification/enhancements, testing and implementation of the student systems.
Jonathan Reyeros - Sr. Computer Operator for the Office of Technical Operations. Completes requests for student data at the University of Miami, Division of Enrollment Management and Continuing and International Education for the Office of the Registrar.
Juan Rodriguez - Technical Support Specialist for the Division of Enrollment Management and a member of the Technical Operations Desktop Support-Team.
Mark Jaundoo - Technical Support Specialist for the Division of Enrollment Management and a member of the Technical Operations Desktop Support-Team.
Mercedes Lopez-Benz - Systems Analyst for the Office of Technical Operations. Assists in various projects for the Office of Technical Operations and the Office of Financial Aid.
Omar Laffitte - Network & Desktop Administrator for the Division of Enrollment Management, and a member of the Technical Operations Web-Team.
Robert Gonzalez - Network Administrator for the Division of Enrollment Management.