Mission Statement
Provide opportunities for UM students to acquire an international perspective in their academic career through studying abroad on UM sponsored programs or at partner universities overseas.

Contact Info
International Education and Exchange Programs
University of Miami
P.O. Box 248263
Coral Gables, FL 33124 - 1610
Email: ieep@miami.edu
Phone: 305-284-3434
Fax: 305-284-4235
skype: UMabroad

Campus Location
Allen Hall, Room 111
(next to the School of Communication, behind the Memorial Building)

Office Hours: 8:30am - 5:00pm Monday - Friday

Study Abroad Office Staff Members

Glenda Hayley, Director
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Glenda Hayley has been with the International Education and Exchange Programs (IEEP) since 1994. Prior to working in study abroad, she was the Director of Corporate Relations for customized professional development programs, many of which dealt with corporations from abroad. In addition to being the Director of IEEP, she manages exchange programs in Australia, Singapore, Korea, China, France, and Switzerland. Glenda received a BA in Spanish from the University of Colorado and an MA in Latin American Studies from the University of Miami. She studied abroad in Madrid, Spain as an undergraduate. Originally from Hawaii, Glenda worked in El Salvador and lived in Hong Kong prior to settling in Miami. Glenda has been professionally active in NAFSA (an organization for international educators) as part of the Trainer Corps and has given presentations at national conferences.
Advising areas: Australia, China, France, Japan, Singapore, Korea, and Switzerland.

Elyse Resnick, Assistant Director
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Elyse Resnick received a Bachelors degree in History from Emory University in Atlanta, Georgia, where she spent a semester abroad during her junior year in Lugano, Switzerland. She received a Master's degree in International Relations from Boston University's graduate center in Brussels, Belgium. Throughout her studies, she participated in a variety of international volunteer projects, such as humanitarian aid work at refugee camps in Croatia during the Balkan's war, and social work with underprivileged children in Israel. She worked for three years in Ecuador at the Universidad Del Pacifico as the Director of International Programs before joining the University of Miami in the office of International Education and Exchange Programs.
Advising areas: Austria, Czech Republic, England, Germany, Iceland, Ireland, Italy, Monaco, the Netherlands, Scotland, Slovenia, Turkey, and Wales.

Erica Moussa, Assistant Director
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Erica graduated from Eastern Michigan University with a BA in Spanish. While at EMU she studied abroad in Querétaro, México on a faculty-led program. After graduating she moved to Spain for a few months to volunteer at a small café near Málaga. In 2007 Erica moved to Miami for the opportunity to work with students and staff who share her interest in international education. While at UM Erica earned an MA in Liberal Studies and now works with professors who lead courses abroad as well as many exchange programs and the UGalilee Semester-on-Location program.
Advising areas: Argentina, Belgium, Brazil, Canada, Chile, Denmark, Dominican Republic, Ecuador, Egypt, Finland, Israel, Mexico, Spain, Sweden, Trinidad & Tobago, and Global E3 Consortium.

Jon Dillow, Assistant Director
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Jon currently is working to integrate technology further into the delivery of IEEP services to students, staff, and faculty. Prior to coming to UM, Jon studied Education Policy and Administration at the University of Minnesota with a focus on campus internationalization and intercultural learning. He holds a Master's degree from Purdue University in Higher Education Administration where he also worked for four years in education abroad. Jon's Bachelor’s degree is in English Secondary Education from Manchester College in Indiana. He has studied abroad in the UK, West Africa, and Central America and has lived and worked abroad for multiple years in Japan.