Troubleshooters are faculty members and administrators who serve as a resource for students seeking assistance with academic and non-academic matters. When regular channels have failed to bring resolution to your problem and after you have spoken to the appropriate Troubleshooter, you should contact the Ombudsperson.

School of Architecture
Denis Hector
Tel: 305-284-5000 Fax: 305-284-5245
E-mail: dhector@miami.edu
Location: 215 Building 48-E

College of Arts and Sciences
Rita Deutsch
Tel: 305-284-4333 Fax: 305-284-4686
E-mail: rdeutsch@miami.edu
Location: 200 Ashe

Charles Mallery
Tel: 305-284-3188 Fax: 305-284-4686
E-mail: cmallery@miami.edu
Location: 205 Ashe

School of Business Administration
Ellen Marie McPhillip
Tel: 305-284-2987 Fax: 305-284-5024
E-mail: emcphillip@miami.edu
Location: 104 Merrick

Graduate Business
Lori Pryor
Tel: 305-284-2510 Fax: 305-284-5905
E-mail: lpryor@miami.edu
Location: 221 Jenkins

School of Communication
Sanjeev Chatterjee
Tel : 305-284-2234 Fax : 305-284-3648
E-mail: sanjeev@miami.edu
Location: 2037 Wolfson

Continuing and International Education
Louise Driscoll-Best
Tel: 305-284-2727 Fax: 305-284-6279
E-mail: louise@miami.edu
Location: 215 Allen Hall

School of Education
Shawn Post-Klauber
Tel: 305-284-5703 Fax: 305-284-3003
E-mail: s.post@miami.edu
Location: 312D Merrick

College of Engineering
Ram Narasimhan
Tel: 305-284-3100 Fax: 305-284-4792
E-mail: ram@miami.edu
Location: 244 McArthur

Graduate School
Sandra Abraham
Tel: 305-284-4154 Fax: 305-284-5441
E-mail: sabraham@miami.edu
Location: 1541 Brescia Avenue

School of Law
Marni Lennon
Tel: 305-284-2599 Fax: 305-284-3646
E-mail: mlennon@law.miami.edu
Location: B-446 Law School

Leonard M. Miller School of Medicine
Robert Hernandez
Tel: 305-243-2003 Fax: 305-243-6757
E-mail: rhernan2@med.miami.edu
Location: R-128

Phillip and Patricia Frost School of Music
Kenneth Moses
Tel: 305-284-2241 Fax: 305-284-6475
E-mail: kmoses@miami.edu
Location: 128 Gusman Hall

School of Nursing and Health Studies
Gail McCain
Tel: 305-284-2904 Fax: 205-284-4370
E-mail: gmccain@miami.edu
Location: 236 Schwartz Center

Richter Library
Yolanda Cooper
Tel: 305-284-1728 Fax: 305-284-4027
E-mail: ycooper@miami.edu
Location: Richter Library

Rosenstiel School of Marine and Atmospheric Science
Larry Peterson
Tel: 305-421-4692 Fax: 305-421-4771
E-mail: l.peterson@miami.edu
Location: Rosenstiel School