UM Voicemail Successfully Upgraded; Training Videos and Webinars Offered

(January 06, 2011) — Telecommunications has successfully upgraded the Communité Messaging Interaction Center (MIC) voicemail system. Your personal greeting, password, messages, and rules were not changed. Some new features include:

Main Menu –has been simplified to make it easier to use.

Auto-Play – automatically plays new voicemail messages after you log in.

Out of Office Temporary Greeting – you will be able to record a temporary greeting to be played only during the dates and times you indicate. It will revert back to your personal greeting upon your return.

Slow Down or Speed Up Messages – during message playback, you have the ability to slow down or speed up messages as you listen.

Change Status – changing your status is now available from the Main Menu, making it faster and easier.

How to learn more about Communité-MIC

Training videos and a brochure of features are available via links at

Webinars will be held on Wednesday, January 12 and Friday, January 14 at 10 a.m. To sign up, call 305-284-6565 (Option 2). Space is limited.

If you have any questions or problems with your voice mailbox, please call the IT Support Center at 305-284-6565 (Option 2).

Your voicemail messages and faxes can also be retrieved online at

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