Q. How do I sign-up for RDS?
Q. How do I change my password?
Q. How do I reset my password?
Q. How do I login to RDS?
Q. Why do I get "Error: Connecting to the server (USER): 1002" when I try to login?
Q. Why do I get "Error 401 - IMW0578E Access denied - The user name is unknown or not defined to the kernel" when I try to login?
Q. Why do I get "Error 401 - IMW0579E Access denied - The oldpass is not authorized" when I try to login?
Q. How do I create a filter?
Q. How do I view the entire report instead of page by page?
Q. How do I restore a report?
Q. How do I download a report in a .txt format?
Q. How do I download a report in a .xlsx format?
Q. How do I search by department or account number in the FR90 report?
Q. Which reports do I have access?
Q. How do I request additional access to other reports?
Q. What is local printing?
Q. What are the requirements to setup local printing?
Q. Where do I get the local printer setup form?
Q. How do I print a report using local printing?
Q. How do I print selected pages of the FR90 report?
Q. How do I sign-up for RDS Web training?
Q. Where can I find the RDS Web Guide?

Q. How do I sign-up for RDS?

A. Click on Sign-Up for RDS for Instructions on how to request access.

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Q. How do I change my password?

A: From the RDS Home page, click on Change Password, located under the Get Help section. Enter your User ID and Old Password. Enter a New Password (must be 4 to 8 characters in length). Repeat the New Password in Verify Password and click Change. You should receive a confirmation screen that says "Your password has been changed successfully."

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Q. How do I reset my password?

A: Contact IT Support Center at (305) 284-6565, option 5 to reset your password.

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Q. How do I login to RDS?

A: From the RDS Home page, click on RDS LOGIN, located under the Quick Links section. Enter your User ID and Password (cannot be longer than 8 characters) then click OK. The RDS screen will display the message "Please Wait, Loading Reports..."

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Q. Why do I get "Error: Connecting to the server (USER): 1002" when I try to login?

A. You do not have access to RDS. Click on Sign-Up for RDS for instructions on how to request access.

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Q. Why do I get "Error 401 - IMW0578E Access denied - The user name is unknown or not defined to the kernel" when I try to login?

A. You entered an incorrect User ID and Password more than three (3) times. Your password has been locked. Contact IT Support Center at (305) 284-6565, option 5 to reset your password.

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Q. Why do I get "Error 401 - IMW0579E Access denied - The oldpass is not authorized" when I try to login?

A. The password that you have entered is incorrect. If you are entering a password that is longer than 8 characters, only use the first 8 characters to login.

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Q. How do I create a filter?

A: In RDS, do the following:

  1. Click on Filter on the menu bar.
  2. Enter the RDS Form ID (e.g. FR90).
  3. For the other fields, keep the system defaults.
  4. Click on Filter.
  5. Your filtered list of reports will load in a few seconds.

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Q. How do I view the entire report instead of page by page?

A: In RDS, Click the report you want to view. In the upper left of screen, for #PAGES enter 9999 and click Submit. The entire report will load in a few seconds.

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Q. How do I restore a report?

A: In RDS, do the following:

  1. Click the 'red arrow' for the report you want to restore.
  2. You should receive a confirmation screen that says "Your request has been submitted".
  3. Click OK.
  4. Since the restore process runs every hour on the half hour, check RDS within two hours for the restored report.
  5. The restored report will remain active for a period of 10 days.

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Q. How do I download a report in a .txt format?

A: In RDS, do the following:

  1. Click the report you want to download.
  2. In the upper left of screen, for #PAGES enter 9999 and click Submit. The entire report will load in a few seconds.
  3. From the Edit menu, choose Select All (or CTRL+A).
  4. From the Edit menu, choose Copy (or CTRL+C).
  5. Open Notepad.
  6. From the Edit menu, choose Paste (or CTRL+V).
  7. From the File menu, choose Save (or CTRL+S).
  8. Choose the location to save your file, enter a name and click Save.

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Q. How do I download a report in a .xlsx format?

A: In RDS, do the following:

  1. Click the report you want to download.
  2. In the upper left of screen, for #PAGES enter 9999 and click Submit. The entire report will load in a few seconds.
  3. From the Edit menu, choose Select All (or CTRL+A).
  4. From the Edit menu, choose Copy (or CTRL+C).
  5. Open Notepad.
  6. From the Edit menu, choose Paste (or CTRL+V).
  7. From the File menu, choose Save (or CTRL+S).
  8. Choose the location to save your file, enter a name and click Save.
  9. Open Excel.
  10. From the Office Button, choose Open (or CTRL+O).
  11. From the Files of type list, choose Text Files and locate the saved file.
  12. Click Open.
  13. Follow the instructions on the Text Import Wizard.
  14. For Step 1, choose the file type that best describes your data. Click Next.
  15. For Step 2, set your column breaks. Add or remove break lines in the data preview window.
  16. Click Finish.
  17. From the Office Button, choose Save As then Excel Worksheet.
  18. Choose the location to save your file, enter a name and click Save.

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Q. How do I search by department or account number in the FR90 report?

A: In RDS, Click the report you want to search. In the upper left of screen, for #PAGES enter 9999 and click Submit. From the Edit menu, choose Find on this Page... (or CTRL+F). Enter the the department or account number, select 'Match whole word only' and click Next.

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Q. Which reports do I have access?

A. In RDS, your RDI9 report contains the list of reports that you have been granted access.

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Q. How do I request additional access to other reports?

A. Complete the RDS Additional Access form, which is located on the Forms and Guides page. Fax the completed form to (305) 284-2840.

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Q. What is local printing?

A. Local printing is a RDS feature that enables users to print from the IBM Mainframe directly to a Network printer. RDS automatically sets the font and paper orientation as needed.

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Q. What are the requirements to setup local printing?

A. You need to have access to a network printer with a static IP address with no printer security assigned. It is recommended that the printer has postscript language. Contact your network specialist for the IP address information.

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Q. Where do I get the local printer setup form?

A. The RDS Local Printer Work Sheet is located on the Forms and Guides page.

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Q. How do I print a report using local printing?

A. In RDS, open the report you want to print. Click on the printer icon and then Submit. You should get a confirmation window that says "Your request has been submitted". Click OK.

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Q. How do I print selected pages of the FR90 report?

A. You have two options:

  1. Copy and paste the information from RDS into notepad and print from there.
  2. Calculate the range of pages (start and end) to print from RDS.

Calculation Example:

  • Search for the dept/acct number you need and record the page number it starts (e.g. 500).
  • Search for the dept/acct number you need and record the page number it ends (e.g. 515).
  • Record the page number of the first page of your report (e.g. 400).
  • 500-400=100 gets your start range.
  • 100+(515-500)=115 gets your end range.

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Q. How do I sign-up for RDS Web training?

A. Click on ULearn to login to the Ulearn portal. In the upper right of screen, search for 'rds web'. In the results window, click RDS Web Training. From the available sessions, click Request to register.

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Q. Where can I find the RDS Web Guide?

A. The RDS Web Guide is located on the Forms and Guides page, under the RDS User Guides section.

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