The University provides two avenues for filing a complaint: an informal (verbal) procedure and a formal(written) procedure. The complete Complaint Procedure is available online at www.miami.edu/wep or may be found in the appropriate student, faculty or employee manual. Please be sure to review information on time limits for filing a complaint. All complaints are processed in a manner to protect the confidentiality of all parties. Students and employees must address their complaint as follows:

Confidentiality Every effort to review a complaint will be handled in a manner that protects the privacy and confidentiality of all parties. However, a request for complete confidentiality may limit the extent to which a thorough investigation can be conducted.

Retaliation
The University prohibits retaliation against individuals who file a complaint or who participate in the complaint process. Retaliation is regarded as a basis for a separate complaint and can lead to further review and disciplinary action.

Complaint Process

Keep a detailed and accurate record of the events. You must provide a detailed description of the alleged discrimination and any other related information that would assist the University with the review of your complaint. Retaliation against an individual for reporting sexual harassment or for participating in an investigation is prohibited.

You may choose to complete a complaint form or you may provide your own written statement of the incident.
The respective offices will review your complaint. If corrective / disciplinary action is necessary as a result of a finding against the respondent, applicable procedures under the University of Miami’s rules and regulations will be followed. A final written decision will be sent to the complainant and respondent.

Students and employees must address their complaint as follows:
Student ‐ Student (only) Complaint
Complaints of discrimination, harassment or retaliation by a University student against another University student shall be treated as a disciplinary matter and shall be reported to the Associate Dean of Students and Director of Judicial Affairs in the Dean of Students Office. In cases where the students involved are students of the School of Law or School of Medicine, reports should be directed to the Dean of Student for the respective area or to Workplace Equity and Performance.

Student ‐ Faculty Complaint
Complaints of discrimination, harassment or retaliation by a faculty member against a student of the University shall be reported to the Vice Provost for Faculty Affairs/Faculty Sexual Harassment Counselor or the Workplace Equity and Performance office. Both offices will collaborate with the appropriate individuals/other offices as necessary.

Student ‐ Administrator /Research Personnel / Employee Complaint
Complaints of discrimination, harassment or retaliation by an administrator/research personnel or staff employee against a student of the University shall be reported to the Workplace Equity and Performance office. The Workplace Equity and Performance office will collaborate with the appropriate individuals/offices as necessary.

Faculty ‐ Faculty (only) Complaint
Complaints of discrimination, harassment or retaliation by a faculty member, against another faculty member of the University shall be reported to the Vice Provost for Faculty Affairs/Faculty Sexual Harassment Counselor or to the Workplace Equity and Performance office. Both offices will collaborate with the appropriate Dean /individuals/other offices as necessary.

Employee ‐ Employee Complaint
Complaints of discrimination, harassment or retaliation by an employee (including Administrator/Research Personnel/and Staff Employee), against another employee of the University shall be reported to the Workplace Equity and Performance office who will collaborate with the appropriate Dean/ Vice President /individuals/other offices as necessary.

Third Party Complaint
Complaints of discrimination, harassment, or retaliation by a third party (including visitors, patients, applicants, vendors, others) against a student, Faculty , any staff member of the University shall be reported to the Workplace Equity and Performance office. The Workplace Equity and Performance office will collaborate with the appropriate individuals/offices as necessary.

The complete Complaint Procedure for the applicable group is available online at www.miami.edu/wep or may be found in the appropriate student, faculty or employee manual. Please be sure to review information on time limits for filing a complaint.

Contact Resources
Contact Phone
Counseling Center (Students) 305-284-5511
Sexual Assault Response Team (Students) 305-798-6666
Dean of Students Office (Coral Gables) 305-284– 5353
Dean of Students Office - (Law Students) 305-284-4551
Dean of Student Office (Medical Student) 305-343-3075
Ombudsperson Coral Gables: 305-284-4922
Miller School: 305-243-8400
Faculty Affairs (Faculty) Coral Gables: 305-284-3386
Miller School: 305-243-6551
Workplace Equity & Performance Office (Employee, Third Party) Coral Gables: 305-284-3064
School of Medicine: 305-243-7203
Student Health Center 305-284-9100
Faculty & Staff Assistance Program Coral Gables: 305-284-6604
School of Medicine Campus Safety 305-243-6000
Rosenstiel School Campus Security 305-710-7991
University of Miami Police Department (UMPD) 305-284-6666