What is an ERP?
Why are we (UM) doing an ERP?
Will legacy systems not included in the ERP continue to be supported?
What is the estimate to complete the project?
What does the term “vanilla” mean in the ERP context?
Will my workload be affected by the ERP?
Will we be trained in the new system?
When will training occur?
Will I need new skills or training for ERP?
Are IT developers being trained in new technologies?




What is an ERP?
ERP (Enterprise Resource Planning) software applications act as the central company-wide information system. ERP systems integrate all of an organization’s departments, divisions, lines of business and geographical locations into a single, shared, unified and enterprise-wide information system. The University is an “enterprise” and an ERP solution integrates all functions—student information, human resources, and financial systems—into one administrative system.

Why are we (UM) doing an ERP?
An ERP will allow the University to:
  • Align and integrate mission critical enterprise data, information, and business processes to support the University’s strategic mission.
  • Replace the outdated 20-year-old legacy administrative applications (Student, HR/Payroll, Finance, etc.).
  • Transform business processes through adoption of industry best practices.
  • Create enhanced reporting capabilities across the University.
  • Enable enhanced self-service capabilities for students, faculty, and staff.


Will legacy systems not included in the ERP continue to be supported?
Yes.
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What is the estimate to complete the project?
Student: Student will go-live over a period from September 2012 to August 2013. We are following a student life cycle as we transition from the old system to the new therefore we will compete all processes to support students by the end of term processing for Fall 2013.
Human Resources: TBD.
Finance: TBD.

What does the term “vanilla” mean in the ERP context?
Vanilla means that customizations to the vendor solution are not made.


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Will my workload be affected by the ERP?
The majority of the work you do today in information systems that support student administration, human resources, and finance will change. The impact to each person’s workload will be unique, and will be determined as each person learns the new system and processes.

Will we be trained in the new system?
Your department head will assess who needs to receive training and will work with the ERP training team to schedule live, hands-on training. Additional resources will be made available online. Not everyone will require training - only the people who will need to interact with or get data from ERP System.

When will training occur?
Training will be offered throughout the project implementation process for each module as they Go-Live to those who are impacted by the new system. Training will be either formal classes and/or through on-line resources. Instructor led training will be held a few weeks before the go live dates of each release phase of the ERP. This will be Just-In-Time training normally designed for persons that will be using the newly released ERP phase. Other live trainings will be scheduled and arranged with the respective departments/sections.

Will I need new skills or training for ERP?
A new system can represent a fundamental change, not only in terms of changing work practices and routines, but also in terms of knowledge. Users with basic PC and Internet skills should be able to transition to the new system smoothly.

Are IT developers being trained in new technologies?
Yes. IT technical staff will be needed to support the various stages of the project, they are being trained in the appropriate new technologies.


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