Office of Disability Services (ODS)

The Office of Disability Services (ODS) is the primary university office responsible for the coordination of auxiliary aids and services for students with disabilities (Please also see information listed under the Camner Academic Resource Center (ARC).

Information is available to prospective and enrolled students, their parents and/or sponsors. The Office of Disability Services (ODS) is located in the Camner Academic Resource Center in Whitten University Center N201. ODS staff can be reached at 305-284-2374 (Voice) or 305-284-1999 (Fax). Office hours are 8:30 am to 5:00 pm, Monday through Friday.  Individuals may email the office staff at disabilityservices@miami.edu for quick responses to questions. 

The Americans with Disabilities Act defines an individual with a disability as a person who has a physical or mental impairment which substantially limits one or more of the person’s major life activities:

  • has a physical or mental impairment which substantially limits one or more of the person’s major life activities,
  • has a record of such an impairment or
  • is regarded as having such impairment.


Students requesting services must submit current documentation to the Office of Disability Services, a written request for services, and be part of the collaborative process by participating in an intake meeting.  The Office of Disability Services requires that documentation be current (within 3 years) and describe the nature of the disability, include a diagnosis by professionals in the field, outline the history of the disability and the treatment.  Documentation should include a description of how the disability relates to the need for services. Auxiliary aids and services are provided on an individual basis, and may include, but are not limited to: letters to instructors outlining accommodation needs, note takers, testing accommodations and assistance with accessibility issues. Students should submit documentation 4-6 weeks prior to the start of classes to ensure time for the coordination of services.  Academic accommodations are not applied retroactively and may only be provided to students officially registered with the Office of Disability Services.  Confidentiality of records is maintained by the Office of Disability Services. Students seeking services should contact the Office of Disability Services to discuss individual needs and obtain documentation guidelines specific to their disability.

The Office of Disability Services also reviews documentation for University housing accommodations.  Students are required to complete all the necessary applications, pay all deposits, and meet all deadlines set forth by University Housing.  Students must then submit documentation to the Office of Disability Services along with a written request for housing accommodations.  Students are encouraged to submit requests early or prior to regular housing registration.  Requests received after housing assignments have been published may not be considered until the following semester due to availability.

Documentation will only be reviewed once it is complete.  Students are then asked to complete the collaborative process with an intake meeting.  Once ODS has complete documentation and has met with the student, the student will be notified in writing of the decision. Documentation guidelines may be obtained by contacting the office or visiting our website. 

Services of a personal nature (for example, readers for personal use or assistance in eating or dressing) are not provided through ODS. However, ODS counselors may make referrals, where possible, to other offices or agencies that may assist in providing nonacademic or personal services.

ODS Internal Appeals Procedure:

The University of Miami, through the Office of Disability Services, has adopted a grievance procedure providing for prompt resolution of complaints by persons who believe they have been subjected to discrimination based upon their disability.
All complaints must be addressed to the University of Miami, The Office of Disability Services, P.O. Box 249003, Coral Gables, Florida, 33124 or emailed to disabilityservices@miami.edu to the attention of the director.

  • All complaints must be directed to the University of Miami, Office of Disability Services, P.O. Box 249003, Coral Gables, Florida. 33124 and addressed to the Director of the Camner Academic Resource Center.
  • All complaints must be in writing and must contain the name and address of the Complainant. In the grievance, the student or individual must set forth specific facts in support of his/her complaint. All grievances must be signed by the student or individual.
  • All grievances must be filed within 90 days of the alleged discriminatory event. If the complaint involves the denial of a student’s request for auxiliary aids and services or other modifications, the grievance must be filed within ten (10) days after the student receives notification that their request for auxiliary aids and services or other modifications has been denied.
  • The grievance will be reviewed and adjudicated by the Director of the Camner Academic Resource Center, or her designee (the “Director”). In no event, will the designee be the same individual who made the initial determination as to the request for auxiliary aids, services, or other modifications or accommodations.
  • An investigation, if deemed appropriate by the Director, will be conducted by the Director following receipt of the grievance. The Director may review information and documentation contained in a student’s file and/or any other information an individual may submit in support of his/her grievance.
  • Within twenty (20) days of the receipt of the grievance, the grieving party will receive a written decision from the Director.
  • The decision of the Director of the Camner Academic Resource Center shall be considered the final decision on the matter.


Retaliation against a person who files a grievance, or opposes a policy he/she believes to be discriminatory is prohibited.
Persons may contact the Assistant Director of Disability Services, who is responsible for coordinating the University of Miami’s 504 compliance efforts at (305) 284- 2374 (P.O. Box 249003, Coral Gables, Florida, 33124), with any questions or concerns.
Individuals, who believe that they were subjected to discrimination on the basis of disability by the University of Miami, are encouraged to use the grievance procedure to resolve their concerns. Individuals may, however, wish to file a complaint directly with the U.S. Department of Education, Office for Civil Rights, 61 Forsyth Street, Suite 19T70, Atlanta, Georgia, 30303, (404) 562-6350.


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