Ticketing Policy


Festival Miami strives to ensure that all of our spaces and events are accessible. In addition to providing accessible seating for all performances and events, we offer services for our patrons who are deaf, hard of hearing, blind or have low vision. Assistive listening devices are available for all performances. Sign language interpretation, and audio description is offered upon request. Therefore, we recommend that you state any special requirements you may have at the time of booking your tickets at least five (5) business days before the performance by calling 305.284.4940, Option 2 during regular business hours (Monday-Friday 9:30 a.m. to 5 p.m.). If you have any questions about accessibility at the Festival Miami, please contact the Maurice Gusman Hall at 305.284.2438.

Wheelchair/Accessible Ticketing Policy The management at the University of Miami Maurice Gusman Concert Hall and Weeks Center for Recording and Performance, Clarke Recital Hall tries to accommodate patrons with disabilities whenever possible. However, due to the production requirements of some events, these special facilities can sometimes become limited. We therefore recommend that all patrons with special requirements state their needs at the time of booking tickets. Those purchasing wheelchair accessible seating may purchase one (1) wheelchair accessible seat and one (1) companion seat; any additional seats must be purchased in the regular seating areas. This policy ensures that we are able to accommodate all available and accessible wheelchair seats in our halls. Wheelchair accessible and companion seating tickets are priced at the lowest concession available for selected performance. Seats can be purchased in person or by calling 305.284.4940, Option 2 during regular business hours (Monday-Friday 9:30 a.m. to 5 p.m.).

Assistive Listening Devices These devices amplify and clarify sound for patrons who are hard of hearing. If you wish to use one of these headsets during your visit, please call the box office at 305.284.4940, Option 2 during regular business hours (Monday-Friday 9:30 a.m. to 5 p.m.) at least five (5) business days in advance.

Guide Dogs are welcomed at all our venues.