UPDATED UPRINT TROUBLESHOOTING GUIDE
Updated Troubleshooting Guide For Lab Managers
NEW UPRINT DRIVERS FOR CANON DEVICES
Please read carefully and download the proper CANON drivers based on your school/area as listed below. Installation instructions are also included in each driver package. You will need a driver package for 32-Bit devices, one for 64-Bit devices, and one for MAC devices.
School of Arts & Sciences
School of Education
College of Engineering
School of Marine & Atmospheric Science
Frost School of Music
School of Nursing and Health Studies
UPrint Lab Driver PS4 32-Bit
UPrint Lab Driver PS4 64-Bit
UPrint Lab Driver MAC PS4
Call toll-free: 1-855-477-4783
Hours of operation: 8 am to 12 am (midnight), Monday through Sunday, on University business days excluding public holidays.
• Ordered toner will be delivered to the location of the device, however, you can request that it be sent to your attention also.
• Keep track of your toner supplies to avoid running out at critical times.
• You can order up to 5 of each toner color per serial # at one time.
• Toner is perishable, so try to avoid over-ordering of toner.
It is the responsibility of each area’s lab manager to follow up on orders for toner. Orders should be placed ahead of time to avoid printing problems. Toner can be ordered directly from Ricoh at no cost.