New Knowledge

Hispanicness versus Americanness

Does perception of brand ethnicity sway consumers’ purchasing decision? A new University of Miami study shows that Hispanic consumers associate certain…

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Productivity in the Public and Nonprofit Sectors

SUMMER SESSION A
POL 551 Section 01    3 credits   Undergraduate/Graduate
6 to 10 p.m.
Jonathan West  305-284-2500
Prerequisite: POL 201, graduate standing, or permission of instructor

Custom Designed for the government managers and students aspiring to business, and public service careers to study the intricacies of productivity enhancement in the public and nonprofit sectors. Learn how to measure, introduce, implement, and maintain a productivity improvement program. Examine case students of successful programs and a range of techniques and their applications. Recognize warning flags that indicate a need for productivity improvement. Discover how to design programs to increase productivity and apply techniques to accurately measure the results to evaluate your program’s effectiveness.