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| The staff at the CaneNet Connection provides the following services for students:
Data Backup: A backup onto a CD/DVD of important documents and files. Generally done when restoring a computer. Data Recovery: The attempt to gather or "recover" data from a damaged or non-functional computer. OS Installation: The installation or reinstallation of an Operating System (OS) such as Microsoft Windows XP, Windows Vista, or Mac OSX. Installation of Windows Vista is based upon the computer meeting the requirements provided. Virus/Spyware Scanning/Removal: Scanning and removing of viruses and spyware from a computer to improve the computer's performance. Network Configuration: Setting up of a computer to connect to CaneNet (wired), WirelessCanes (wireless), or Canes Internet Access (dial-up). Microsoft Office Installation: The installation of Microsoft Office 2003, 2007, or Office 2008 for Mac OSX. Symantec Anti-Virus: The installation of SEP11 on the computer to protect it from viruses. Dell Warranty Repairs: Repair or replacement of Dell computers provided that the system is under warranty through Dell. |
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Copyright 2007 University of Miami, All Rights Reserved. |
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Copyright 1997-2008University of Miami,
All Rights Reserved.
End User Support
University of Miami
Coral Gables, Florida 33146-4220
Telephone: 305-284-2944
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