If you are having difficulties registering, updating, removing or otherwise manipulating any contact information on MyUM, or are having any questions/problems with the ENN, please do the following.  First go through the step-by-step MyUM registration guide to assure that all your contact information is up to date.  After doing so, if you are still experiencing difficulties , please email telecomhelpdesk@miami.edu the following information:

1. Your first and last name

2. Your  University C-number

3. Your contact telephone number where you can be reached regularly

4. Your cell phone number where you expect to receive the emergency calls/text messages

5. What the specific problem is, if you can describe it